Here is just a small sample.
1: Why would you choose to use ARIAN above another CEM? Arian are close to our organisation, this offers a significant advantage for prototyping, resolving problems and in our pinch points toward year end. Arian provide an excellent level of knowledge and guidance to us as a customer. Communications are always pro-active and we are on first name terms with the majority of the staff (and vice versa)
2: Specific Likes or Dislikes? Personal feel to interactions Knowledge Fast to react to problems No dislikes of note.
3: Any other comment you would like to make. Arian are a strong, strategic partner. We have developed and maintained an excellent relationship where both organisations are aware and make every effort to support in each other’s organisational goals. This leads to the preferred supplier status for your organisation from ours.
1: Why would you choose to use ARIAN above another CEM? Good relationship, quick dealing with any queries/issues
2: Specific Likes or Dislikes? Knowledgeable, they provide quality product
3: Anything you would like to see improved? No